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Shipping Policy

Shipping

All the orders are dispatched in one to two business days.

Delivery details :

Metro areas : 2 to 3 Business days.
Regional areas : 2 to 5 Business days.

*Delivery time frames are estimates only and can vary depending on your state*

Returns

No change of mind or replacement will be accepted once the order is placed. If returning the product, the delivery charges are to be borne by the customer.

We use Fastway and Sendle shipping carriers to ship our products and the shipping status can be tracked with the shipping number provided in your invoice with each purchase.

Proof of purchase needs to be provided for all returning orders.

Contact us within 24 hours if you received a faulty or damaged product for a replacement or refund.

Non-Delivery Postcodes.

Due to liquor delivery restrictions, we cannot deliver to these post codes.

Western Australia : 6431, 6740, 6799, 6765, 6753, 6718, 6728, 6430, 6731, 6733, 6723, 6725, 6726,  6435, 6436, 6437, 6718,  6438, 6440, 6635, 6638, 6639, 6640, 6641, 6642, 6710, 6713, 6714, 6716, 6751, 6765, 6770, 6754, 6798, 6743, 6761.

South Australia : 5723, 5724, 5734, 5680, 5690

Northern Territory: 0822, 0861, 0862, 0870, 0871, 0872, 0847, 0850, 0851, 0852, 0853, 0880, 0881, 0886

Queensland : 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4891, 4892, 4895

New South Wales : 2898, 2899

Responsible service of alcohol delivery

In adherence to RSA law, liquor delivery can be cancelled at the door if the person receiving the delivery is 

– Who looks under 18 and cannot provide ID
– Whom we suspect is accepting liquor for a minor
– Who appears to be intoxicated or disorderly

Free Shipping

Spend over $200 and get free delivery Australia wide. On order deliveries over 10kg an additional $10 would be charged per 10 kg.

For more information on shipping and returns policies, write to us on info@thewhiskyhub.com.au

OUR SPECIAL FEATURES

VARIETY

Premium Range

1500+ Varieties in Spirits

CUSTOMER SUPPORT

Need Assistance?

Call us on 1800 289 944

SHIPPING

Australia Wide

Express shipping available Australia wide

MASTER CLASSES

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